Positive Pay Exception Decisions

The Positive Pay A service used to combat check fraud. The FI pays only those items with serial numbers and dollar amounts matching the company's issue file. Exception Decisions feature lets you review all discrepancies that have occurred between your own issues records and those processed by the financial institution a bank, thrift, or credit union. For each exception item, you can instruct the financial institution on what action to take. You may also view decisions sent for the past 10 calendar days.

A message at the bottom of the screen indicates how many more exceptions require decisions. Once some or all the first 50 exceptions listed have decisions, the screen refreshes with next 50 exceptions requiring decisions. The Decisions Sent Activity screen displays exception items previously sent to the FI for processing. Each exception item has full details, including the Exception Reason. Processed exceptions activity will be retained for 10 calendar days. Exceptions listed may be sorted using the up and down arrows next to each column heading.

To process exception decisions:

1. Choose the Reconciliation Services option on the Account Services menu, and then select the Positive Pay Exception Decisions sub-menu option. The Positive Pay Exception Decisions screen appears.

2. Click the Select checkbox next to the exception item(s) to process.

3. Set the Action to instruct the financial institution what to do with each item. The default decision for exception items is automatically selected. Once a decision on an item has been sent, you may not change the action decision. The actions available are:

·         Pay: Pay the check

·         Return: Do not honor the check

·         Pay – Adj. Required: Pay the issue amount and adjust the check amount to match

4. Click the Send button to submit the selected exceptions to the FI for processing. The Exceptions Processing screen will refresh and display the exceptions remaining.